How to preview an experiment

A/B test or Personalization In the editing mode, on the Variation tab, you have the option to edit your website for one of the devices: Desktop, Tablet or Mobile. Usually what you see in the editor is what you’ll see in the browser but if there are altered details go to next step. Save the […]

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A/B Test changes do not show – change selectors

In some cases depending on the structure of your website when you create an A/B test and apply certain changes to a specific element, the changes won’t be visible when the experiment is tested live. If that is the case then one solution is that you have to replace the selector created by our platform […]

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How Omniconvert affects the page load time of the website

When you implement the tracking code into your website you may want to know how that will affect the loading time. Usually any third party JavaScript file should go at the bottom of the page and be loaded asynchronously, in order to not affect the user visual experience. But due to the fact that our […]

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How to test an experiment live

When you are not sure how the experiment will look live, follow these steps: Go to ‘Audience’ tab and select ‘Segment’ – ‘New segment’ Get your IP from here Select Include – > IP address -> is -> your IP Go to ‘Traffic allocation and goals’ tab and set your traffic to be 100%, in order to […]

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My experiment isn’t running. What to check?

You have set your experiment, but after checking it on the website you don’t see it. Please check the following: a. Audience tab: check if you chose the right condition and if what you wrote in the field corresponds with the link from the browser where the experiment should run.   b. Make sure that you […]

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How to make images responsive in Surveys

1. Enter the ‘Surveys’ tab and create your questions and/or lead collector. After saving your questions you can focus on the design of the survey. In order to upload an image into your survey you have to go to the ‘Texts‘ step and choose where you desire to upload the image: into the header ( which will […]

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How to proper install the Sales goal

The default Sales goal available in the platform is a custom goal that shows you : How many of your visitors who saw the experiment have bought something by reaching the thank you page of your selling funnel The average goal value amount The revenue per visitor calculated taking into consideration the amount of views […]

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One website and multiple subdomains with one tracking code

In our platform, a website has its own tracking code which is unique and valid only for one web domain. But sometimes is ambigous what is a website. It can be only the address www.domain.com or it can include also lots of subdomains of that www.domain.com. For the second situation, when you want to use […]

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