How to determine your Net Promoter Score [Surveys]

The Net Promoter Score is an essential KPI in e-commerce. Analyzing it can tell you how likely it’s for customers to recommend you to others and spread the word about the great/terrible services you are providing. Net Promoter Score calculation NPS= %Promoters – %Detractors To find out the NPS of your brand, you simply need to […]

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How to customize survey widgets with CSS [Surveys]

This article is for advanced users with CSS knowledge. You will find out what elements from a survey template can be used in the CSS editor. We recommend using “Inspect element” from Developer Tools in Chrome or Firefox to inspect a survey popup/widget HTML code and find out the default styles for every element . […]

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How to create a survey [Surveys]

You can set up surveys with Omniconvert and ask visitors for feedback on various aspects of your website. How can you do that? Simple, just login into Omniconvert and click on Surveys and then go to Create new survey   Name it and choose between 2 types of surveys Pop-up or Widget:   You can add as many questions as […]

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