Installing the Omniconvert Explore A/B Editor
If you have active experiments are not visible on your website, you can find out exactly why and fix it.
To start, you will have to install the Omniconvert browser extension from here.
Once you have your extension installed, you will be able to see it by pressing the Extension button.
From here you can also Pin it so it will be always visible on your extension bar.
Now, access the extension either from your pinned extensions tab or by using the Extension icon.
This will open the A/B Test Editor, as you can see, it comes with a lot of useful features, to learn more about all the features, you can follow this link.
Using the Experiment Debugger
After the installation, anytime you wonder why an experiment has not been triggered, you can access the Debugger to see your experiments and if they applied or not, alongside the reason they did not apply.
1. Experiments
This tab will show a list of all the experiments running on your website at the moment. It will also tell you if you were included in an experiment or not.
To see why an experiment is not running, click on the experiment id which you want to investigate.
This will expand the experiment and show you why the experiment did not apply.
Possible messages can be:
- Exclusivity – Previously seen an exclusive experiment. You have been included (seen) another experiment that is set as exclusive (check exclusivity options for your running experiments).
- Respondents limit – Number of visitors/respondents already reached. The limit of users included in this experiment has been reached. Check out the limit under ‘Audience’ > ‘Advanced settings’.
- Traffic allocation – Not included by traffic allocation. You haven’t been included in this experiment by randomization. Your traffic settings in ‘Traffic Allocation and Goals’ are not set to 100%. Clear cookies and try a few more times or set the blue traffic bar to 100% for testing.
- Device type – Check device typesetting. You’re not using the device type selected in the Audience – Advanced settings.
- Scheduling – Check scheduling setting. You are now in the excluded time zone entered under Scheduling. Change the settings in order to see the experiment.
- Pages involved – This URL is not involved in this experiment. The URL you’re currently on is not targeted by ‘Audience settings’. It might be a discrepancy between the original URL and the one entered into the Audience. Check out this article regarding how to set up the Audience properly.
- Segment – Check segment conditions. You are not part of the segment set for this experiment. Check out Segment settings and add your IP address for testing purposes. Check out this article on how to test your experiments live on your IP address.
- Frequency – Frequency setting was reached. You are not able to see the experiment because you have reached the frequency limit allocated. Check out Audience – Advanced Settings For testing purposes set the frequency to “Every time”.
- Restrictions – Survey not triggered because already responded/clicked respond later or stop asking me.
2. Goals
This tab will show you the Goals which have triggered.
3. Custom attributes
This tab will list the Custom attributes which have triggered.
4. On pages
This tab will list the Onpage variables which have triggered.
5. Errors
This tab will list the errors which occurred.
6. Complete log
This tab contains the detailed log for the page.
Logger
The Logger is a minimized version of the tool, which also allows access to the Debugger.
With the default settings it will only be displayed as a small icon, but pressing on it will expand it.
Once you have the Logger expanded, you can see the logs and 2 other options.
1. Open Debugger
Pressing this button will open the Debugger screen.
2. Show Experiments
Pressing this button will show you the experiments and allow you to change which variation you see.
Please bear in mind that this requires a page refresh to apply.
