Omniconvert Cookies Reference
When does Explore NOT set cookies?
There are a few situations where Explore sets no cookies at all:
-
GDPR consent not given - if your visitors are in the EU and haven't given GDPR consent, Explore doesn't set any cookies.
-
Older browsers - this also happens on Internet Explorer 10 and below.
-
Tracking code disabled - if you disable the Explore code from the platform, everything is disabled, including experiments and cookie setting.
When are Explore cookies set?
Aside from 3 core cookies (one of which is automatically deleted), cookies are only added when certain conditions are met:
Condition: Viewed a page
Happens whenever a visitor loads any page containing the Explore tracking code.
Condition: Bucketed in an experiment
Whenever a visitor passes the rules configured for an experiment - Device Type, Audience Pages, Frequency, Traffic Allocation, segmentation, and more - they're bucketed into that experiment, and this contributes to the data collected for their experience.
Condition: Experiment has frequency throttling
Some experiments are set to show only once per day, week, month, session, or lifetime - this is called Frequency Throttling. This is treated as a special case that can improve perceived performance for your visitors.
When do Explore cookies expire?
Expiration depends on when a cookie was last updated - each entry in the table below shows how long the cookie remains active after its last write, not from when it was first set.
A cookie's expiration resets every time it updates.
Cookie list
|
Name |
Condition |
Updated |
Duration |
|
|
Viewed a page |
Always |
1 second |
|
|
Viewed a page |
Always |
1 year |
|
|
Interacted with survey |
Each time |
1 year |
|
|
Finished lead overlay |
Each time |
1 year |
|
|
Bucketed in an A/B Experiment |
Each time |
1 year |
|
|
Bucketed in an Experiment with the Engagement goal |
Each time |
1 hour |
|
|
Viewed a page |
Never |
10 hours |
|
|
Custom Experiments |
Custom |
1 year |
|
|
Bucketed in an Experiment with frequency throttling of 1/period |
Always |
10 hours |
|
|
Viewed a page, website has Magento RFM Plugin, and visitor has an RFM Group |
Always |
1 year |